Terms & Conditions

1. Introduction

These Terms & Conditions govern use of the Psyclarity website and engagement with its life-coaching and personal-development services. By booking or purchasing a service, you agree to the applicable published terms and any separately agreed service description. Mandatory rights under applicable law remain unaffected.

2. Nature of services

Psyclarity provides personalised life coaching and personal-development guidance. Coaching may focus on goals, habits, self-awareness, choices and practical planning. Each service's scope, delivery arrangements, number and duration of sessions, and any additional inclusions should be confirmed before purchase.

3. Coaching is not clinical treatment

Coaching does not provide medical diagnosis, psychiatric treatment, regulated psychotherapy, emergency mental-health assistance or clinical psychological assessment. It is not a substitute for appropriate professional healthcare. Please seek medical or specialist support where appropriate.

4. Eligibility and responsibility

You agree to provide accurate information needed to discuss your goals and to participate respectfully. For clients under 18 or otherwise requiring a legally authorised representative, appropriate consent and safeguards are required before an engagement is agreed.

5. Appointments

Appointment dates and times are arranged and confirmed by Psyclarity after payment verification and intake review. Completing payment does not automatically reserve an immediate session. Clients are expected to arrive punctually and notify Psyclarity of scheduling concerns promptly.

6. Fees and payments

Current service fees are displayed alongside each service on the Our Services page. The applicable price and the agreed scope are presented before purchase. Payments must be completed only through an authorised and verified payment route. Payment instructions are provided after the initial enquiry and agreement on service arrangements.

7. Confidentiality and personal information

Psyclarity seeks to handle coaching information respectfully and with suitable privacy safeguards, subject to applicable law, lawful disclosure obligations and the limitations explained in the Privacy Policy. The general enquiry form is not intended for detailed medical information or confidential intake documents.

8. Cancellations, rescheduling and refunds

Confirmed coaching appointments and programmes are non-refundable except where refunds or remedies are required by applicable law. Rescheduling requests should be submitted at least three calendar days before the appointment and remain subject to availability and approval. Please review the Cancellation, Rescheduling & Refund Policy.

9. Technical interruptions

Website access and digital communications may sometimes be interrupted. Where a confirmed appointment is materially disrupted, Psyclarity will discuss an appropriate alternative arrangement, subject to applicable law and the service agreement.

10. Boundaries and discontinuation

Coaching may be paused or discontinued where the service is unsuitable, safety concerns arise, conduct is inappropriate or relevant information makes further work impracticable. Any resulting legal entitlements or required remedies will be honoured.

11. Intellectual property

Unless otherwise stated, Psyclarity's original website text, visual identity and supplied coaching materials remain their respective owners' intellectual property. No licence is granted beyond ordinary personal use of materials expressly provided to you.

12. Liability

To the extent permitted by applicable law, Psyclarity does not guarantee particular life outcomes or decisions. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded.

13. Governing law and disputes

These terms are interpreted under applicable Indian law. Any dispute will be handled through lawful dispute-resolution processes and competent forums as required by applicable law.

14. Contact

For questions about your engagement or these terms, email hello@psyclarity.com.